Global Business Communications

On my morning commute, I couldn’t help but draw the analogy between the business value that 4G brings to the digital signage market with flying cars.  A strange thought, true, but while stuck in traffic, I began to ponder the problems LAN and Wi-Fi networks present to digital signage as being similar to roads and infrastructure, and how 3G and 4G completely eliminates these barriers.

LAN and Wi-Fi networks, like roads, limit where you can go, and are costly deploy and maintain.  If you’re relying on LAN and Wi-Fi “ip-roads” for digital signage, you can realistically only deploy signage where ip-roads currently exist, create your own ip-roads at a significant cost, face long-term ip-road maintenance fees, and continue to deal with ip-road traffic, especially during rush hour.  Even if you’ve got sophisticated network management gear, you might be able to create a special commute lane and manage traffic, but again, you’re dealing with lots of costly infrastructure. 

3G and 4G networks, like flying cars, allow you to go (deploy) wherever you want; you won’t be dealing with all the other traffic on the road, you have the ability to go as fast as the bandwidth allows – as fast, or even faster, than the traffic below.  Sprint’s 4G network delivers 3-6 Mbps download rates, plenty to get your media to its destination quickly and securely.  And even from a security standpoint, you’re not subject to having to “park” your player on an ip-road, where it can be seen and potentially broken (hacked) into.  You’re on your own private and secure 4G road in the air.  For these and other important advantages of 3G / 4G digital signage, please check out this whitepaper from Digital Signage Today.

Unlike 4G services, which are now in more than 30 markets and growing, the promise of flying cars is still a ways off, but getting closer.  You can learn more about the first commercial flying car or visit Terrafugia and even put your $10,000 deposit down for an early order!
 

It is always very satisfying when you can help local businesses do a better job of building community ties, while at the same time improving their product and service promotions. Our local supermarket chain, The Scotts Valley Market, has deployed a digital sign above their deli counter – in one of the highest traffic areas of the store with good dwell time.

Their goal is to augment existing promotions, while also informing shoppers of all the community activities that they are involved with, including Chamber of Commerce events, such as the upcoming art and wine festival. They also run local weather and a national news ticker to keep shoppers engaged and entertained while waiting for deli orders. It’s great to see that digital signage has become such a common and well understood medium. This is right in line with the recent Arbitron study, which estimated that 155 million adults in the US remember seeing a digital display each month.

I’d also like to point out that one of our resellers, Vivid Digital Concepts (www.vividdigitalconcepts.com) is in the business of setting up digital-signage network operator franchisees who deploy and operate their own community-based and owner-operated chain-wide networks.   So...if you’re thinking of getting into the business, they are a terrific starting point. And because it’s a MediaTile cellular and web-based solution, the only infrastructure you need on-site is a power outlet (that’s my shameless plug!).

(Today's Guest entry comes from Mike Foster, CMO and Co-Founder of MediaTile) 

For everyone interested in how 4G wireless broadband networks will affect the digital signage industry, please visit Digital Signage Today and download the just-released version of the “3G/4G Cellular-based Digital Signage” guide.   As the CMO and Co-Founder of MediaTile I’ve been working closely with Digital Signage Today for the past three years to create these “Cellular” guides to explain both the technical and business advantages of using 3G wireless broadband as the fundamental network for digital signage deployments.  

The new guide includes the latest 4G information and commentary by carriers, users and integrators. With 4G now available in more than 27+ US markets from Sprint, and 4G LTE technology poised for release by end of year, this guide is a must-read for digital signage network customers, operators, deployers and vendors alike.

Here’s what contributing editor Richard Slawsky, of Digital Signage Today, had to say about the impact that 4G will have: “Although 3G networking provided a breakthrough for digital signage, 4G is expected to be the ‘tipping point’ for a new generation of wireless digital signage deployments, as it eliminates any remaining variance between hard wired, high-bandwidth networks.

• Kevin Flatt and Mark Renshaw, Leo Burnett and Arc Worldwide, showcased the future of what digital can be in the retail world, using a great analogy of who's driving the bus. Apparently agencies are the drivers who know where they want to go but often get lost and NEVER ask for directions.
  
• Paul Flanigan, The Preset Group, led a panel of Michael Twitty, Unilever Americas, and Jim Lucas, Draftfcb. The information spewing out of Michael was amazing. I practically couldn't type fast enough about how brands are viewing digital in the consumer packaged goods world. This will lead to future blog posts.
• And we finally had our first Foursquare mention with Stephen Randall, LocaModa. Stephen did a great job showcasing how digital signage and social media content can play quite nicely in the same sandbox. His point that "you must view that your digital signage message has a range of 20 miles, not 20 feet," really hit home with the audience.
• And then there is Bob Stowe, Wendy's. Bob added an important element to the conference, highlighting the challenges faced when working with large corporations. Many wonder why quick service restaurants have been somewhat slow to adapt to digital signage. Bob outlined all of the players that get involved and the challenges with each. Though I don't think he'll be getting the key to the city of Detroit anytime soon. He mentioned that one of their stores stays open 24 hours solely due to security concerns. Yikes.
• Rudy Dearborn, MGM Mirage, outlined the history that his casino has had with the technology along with some of the unique content challenges. What was peculiar is that they use Mac Minis to drive displays and had to have custom mounts built, along with a custom digital signage software application. BUT they do a great job of utilizing existing resources and data to keep content fresh and relevant.
• And last but not least, our very own Simon Wilson and David Ozer, iPOWOW!, presented on the importance of getting instantaneous viewer feedback of what they are seeing on the screens. The audience didn't appear to be a big hunting crowd, so the example of how Hunter Specialities is using touch-screen technology in endcaps to promote their products. All kidding aside, the digital signage has given them a 30% sales uplift. That's no laughing matter.

• Wayne Ward, Sprint, VP, Emerging Solutions
• Simon Wilson, MediaTile, CEO
• Chris Bias, APR, Eli Lilly & Company, Communications Consultant
• Robert Russell, AT&T
• Chuck Gose, MediaTile, Director Business Development & Social Media
• 
Keith Kelsen, Author "Unleashing the Power of Digital Signage - Content Strategies for the 5th Screen" 

Today's guest post is provided by Nick Powley of b2m Consulting in the UK, who has extensive experience in systems integration, and content distribution & management...

Every now and again something dramatic happens that really catches your eye, and during last week's visit to theIntegrated Systems Europe (ISE) show in Amsterdam, I really had my eyes opened! Now, those of you who know Amsterdam are probably off on an entirely wrong track already...but here I’m talking about big bright and very eye-catching displays.

The theme of this year's show appeared to be, "How Big and Bright Can We Make Our Display to Really Get Noticed?" Those of you who visited the show and did so without dark glasses may have come away with an LED-induced tan. Whilst every exhibitor seemed to be competing for the most innovative, and sometimes obscure way to deliver their message, the recurring theme was undoubtedly digital signage, or as one exhibitor had written over their booth, Digital "Sinage"...how appropriate, given the location.
 

Sadly, even though it was nearly impossible to find a space in the show where you could avoid seeing those magic words, "digital signage," many exhibitors appeared to have lost their way when it came down to content and message. Things got even more interesting when one stopped to discuss signage solutions with potential vendors, who, without even asking about the application or what might be required, were happy to launch into wonderful technical block diagrams with ftp file servers, message handling servers, interrupt and backup devices, as well as a plethora of content management and creation tools...Oh! My head hurt, and not just from the retinal burn.

Stepping back for a moment and enjoying one of Amsterdam’s most expensive treats (exhibition coffee), I mused on why digital signage vendors still insist on focusing on hardware. Sadly, too many have come from a highly technical background and still believe that the only way to impress customers is to talk about file types/protocols and server architectures. Having now spent several years working in the sector and seeing good, bad, and ugly solutions, I believe passionately that the simpler the offering, the easier it is to understand and use, the more likely it is to be a real business benefit and not a millstone.

Surprisingly, finding simple solutions can be an incredibly complex process, and often suppliers can only offer a piece of the puzzle. Frequent enquiries at the show for a complete solution yielded responses from "Yes, we can do everything, apart from installation," through to "No, we only provide the software so you can use your own hardware." It would be wrong to imply that companies cannot offer complete solutions- of course they often can- but the route to enlightenment can be long and tortuous without a competent guide to lead the way.

As an independent consultant in the signage sector, I should declare that my current enthusiasm lies with the simple and highly effective offering from MediaTile. From the very first day I met with MediaTile in Las Vegas in 2007, I knew my life as a systems integrator was about to get a whole lot easier. "Digital Sign in a Box" seemed almost too good to be true, but three years on, I still find the offering hard to match in what has become a very competitive and confusing marketplace for vendors.

So as a veteran with some 25 years of trade show appearances,  I can offer a few small pieces of advice when you're on the floor:

• Go with a plan and be prepared to change it!
• Keep your eyes open for new and exciting offerings.
• Don’t get drawn onto the rocks by the sirens with big distractions.
• Be inquisitive and dig beneath the surface to see if what glitters truly is gold.
• Bring a lot of cash if you want to eat/drink at the show.

If what you want from your digital signage is "Wow Factor," then visit Las Vegas' strip and be wowed.  If, however, you need a global solution that's easy to manage and deploy, and provides great return on message, then focus on "keeping it simple" -  and stay away from the bright red lights!

Nick Powley
b2m Consulting - UK