When you start getting involved in this crazy social media world, you never know what's going to happen. Today I have the privilege of speaking this afternoon at the National Hardware Show (@hardwareshow) on a social media panel. (The hashtag for the event is #nhs2010.) The event doesn't have anything directly to do with digital signage but we are seeing more and more retailers starting to embrace digital technology.
Understandably, retailers have some concern over how social media will impact their business. There are examples of where it's helped and where it's done some damage. But in my mind, there's nothing wrong with concern. Concern means that risks are being evaluated. But concern can be dangerous when it interferes with real opportunities.
There are tremendous opportunities for retailers to take the user generated content that comes from social media sources like Twitter and Foursquare and turn it into relevant content for digital signage and improve communication with customers. Electronic signs also provide retailers a unique way to extend their internal branding efforts.
So we'll see how today goes. I was feeling very good about today's session until I went to their website and was confronted with this guy.
I hope people aren't walking around with sledgehammers. That could get messy.
Understandably, retailers have some concern over how social media will impact their business. There are examples of where it's helped and where it's done some damage. But in my mind, there's nothing wrong with concern. Concern means that risks are being evaluated. But concern can be dangerous when it interferes with real opportunities.
There are tremendous opportunities for retailers to take the user generated content that comes from social media sources like Twitter and Foursquare and turn it into relevant content for digital signage and improve communication with customers. Electronic signs also provide retailers a unique way to extend their internal branding efforts.
So we'll see how today goes. I was feeling very good about today's session until I went to their website and was confronted with this guy.
I hope people aren't walking around with sledgehammers. That could get messy.





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