#mslconnect11 live blog: John Deere's Kim Lott & Wendy Davies-Popelka

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Tuesday, November 8, 2011
Rather than bother everybody's Twitter stream with updates, I thought it would be better to provide presentation thoughts here (and serves as good note-taking for me).
John Deere

Kim Lott and Wendy Davies-Popelka, John Deere:
“Connecting with Disconnected Employees: Successfully Communicating with Staff Who Aren’t Wired”
  • The legacy of John Deere is something employees hold dear. The company is committed to "those linked to the land." 
  • Manufacturing sites in 16 countries and conduct business in 35 countries. Employee communications is translated into as many as 14 different languages. 
  • Once a year, company distributes printed collateral that aligns goals with corporate strategy. Use the same icons that align back to other communication. 
  • Like a lot of other companies John Deere uses "jam sessions" to bring in small groups to discuss internal topics. 
  • Employees were asked to fill out "commitment cards" to identify personal goals, as well as what they will do to help other succeed and to connect with customers. 
  • John Deere encourages customer interactions with employees, either through webcasts or live presentations. Marketing captured employee comments and then share those with employees. 
  • "Deere Sightings" encourages employees to share photos of seeing the John Deere brand out in the community. This gets employees involved in employee communications. 


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