In recognition of the Fourth of July, our corporate headquarters in Scotts Valley, CA, will be closed Friday, July 3, 2009. The office will re-open Monday, July 6, 2009.
For those reaching out to us over the extended holiday weekend, all phone calls will be routed through our standard after-hours call center. In the event you should experience a Tier 2 or Tier 1 (moderately severe/most severe) digital signage support issue during this time frame, please indicate the severity of your situation to the call center and you will be routed to an appropriate MediaTile support person.
MediaTile notifies customers about issues, software updates, portal updates, release schedules and maintenance through an emailed MediaTile Support Bulletin. We'll also use this blog in a dedicated effort to improve communication.
Should you have any other needs or issues, please send a note to support@mediatile.com, or call our direct number at 877-881-6900 and ask for support.
For those reaching out to us over the extended holiday weekend, all phone calls will be routed through our standard after-hours call center. In the event you should experience a Tier 2 or Tier 1 (moderately severe/most severe) digital signage support issue during this time frame, please indicate the severity of your situation to the call center and you will be routed to an appropriate MediaTile support person.
MediaTile notifies customers about issues, software updates, portal updates, release schedules and maintenance through an emailed MediaTile Support Bulletin. We'll also use this blog in a dedicated effort to improve communication.
Should you have any other needs or issues, please send a note to support@mediatile.com, or call our direct number at 877-881-6900 and ask for support.
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