Content strategies for workplace digital signage

Thursday, February 2, 2012 by Chuck Gose
Digital Signage Expo

Once again, I will be moderating a panel at Digital Signage Expo on digital signage for corporate communication. We've got a slightly new structure for this year's session based on feedback from last year's attendees. 

At industry event like this one, internal signage doesn't have the same "sex appeal" as signage for retail and other external means. But I know we are grateful that the DSE organizers continue to give us a platform to highlight these "hidden" networks. 

If you're attending this year's Expo out in Vegas, I'd love to see you come to our session titled, "Content strategies for workplace digital signage." It's Thursday morning (March 8) at 9am.

On the panel this year we have Frank Kenna (President, The Marlin Co.), Chris Bias (Communications Consultant, Eli Lily and Co.) and Brian Wood (Arizona Director of Operations, Waste Management). Chris is a customer of ours but it will be nice to have perspective of others on this year's panel.  

If there are questions you'd like for the panel to address, leave them in the comments section below. 



MediaTile

MediaTile is at the Super Bowl. . . sort of. #sb46 #social46

Tuesday, January 24, 2012 by Chuck Gose
The Super Bowl is less than two weeks away and MediaTile will be there. . . sort of. Let me explain.

MediaTile is headquartered out of California, but I live and work in Indianapolis, this year's host of the Super Bowl. It's been a point of pride for the city ever since the NFL announced Indy as the host for the big game. 

Well now it's here and we're ready show off the city. The Super Bowl Host Committee asked me and 45 other local social media enthusiasts to join its #Social46 crew. Our task is helping spread the word about all of the great events going on in the city and improving communication to our networks, leading up to the matchup between the Giants and Patriots. 
Indianapolis Super Bowl, #social46
 They are calling this year's game the most urban is history, thanks to Lucas Oil Stadium's great downtown location. And we are working to also make it the most connected in history. Mashable has written about the Social Media Command Center, which we will all have access to. 

If you're on Twitter and either heading to the Super Bowl or just want to check out what's going on, be sure to follow #social46 and share anything with your network that are helpful or interesting. 


So what does this have to do with digital signage or MediaTile? Nothing, except that I work here. But one of MediaTile's partners, Verizon Wireless, is making news with its 4G LTE network. Our digital signage hardware, including the HumanKiosk, can all run on Verizon's super fast network. 

A few years back when Indy hosted the Final Four, it was nearly impossible to send out a call or text due to the bandwidth crunch from tens of thousands of visitors. 

Now with hundreds of thousands coming into town, Verizon is doing its part to help. As this Super Bowl is the first with 4G LTE, Verizon is prepared for its customers by adding all sorts of extra bandwidth. This makes me happy since I have a Verizon Wireless MiFi device. 

Check out this video from Gotta Be Mobile for more details on Verizon's work. 




MediaTile

New 3G/4G Digital Signage Guide Released – Free from Digital Signage Today

Monday, January 23, 2012 by Mike Foster
I’m delighted to announce that a new guide on 3G / 4G Cellular-based Digital Signage is now available from Digital Signage Today.  As the recognized leader in cellular digital signage, MediaTile has been the proud sponsor of this whitepaper for the past 5 years.

T3G/4G Digital Signage Guide Imagehe new 2012 edition includes an expanded section on 4G services and additional information on the growth of M2M (machine to machine) initiatives from worldwide cellular carriers.  Given all the recent interest in, and growth of 4G networks, I expect that this new edition will be equally, if not more popular, than last year’s.

Last year, this whitepaper made the “Top 10 list of most popular downloads” each and every month from the Digital Signage Today site.  Another clear indication that there is tremendous interest in 3G and 4G-based digital signage solutions.  At MediaTile, we believe 4G is truly a “disruptive technology” as it has leveled the playing field between cellular networks and tethered LAN-based networks in terms of bandwidth.  You can now grab the equivalent of 3 to 5 T1 lines right out of the air.

For anyone interested in how 4G wireless broadband networks are expanding the addressable market for digital signage, download the “3G/4G Cellular-based Digital Signage” guide.   As always, we’re delighted to share our expertise in this dynamic and growing market.

MediaTile *hearts* #CES

Thursday, January 19, 2012 by Rob Brinkmeyer
If you thought Las Vegas couldn’t jam more blinking lights into its city limits, the Consumer Electronic Show (CES) has news for you – Vegas can and did.

In arguably its biggest show ever, CES allowed consumers and companies alike to see what the future holds in the consumer technology marketplace. From Ultra-flat panel 3D TVs to Justin Beiber, CES delivered the goods.

MediaTile was prominently featured in both the Verizon Wireless and Alcatel Lucent booths in the form of The GameTime Media Table. After winning the 2012 DIGI Award for "Best New Content Management Software/Web-based”, absent was “The HumanKiosk” featuring Video Presence. But born from the same value propositions of being cellular connected and cloud controlled, The GameTime Media Table delivered the rich on screen content and unique experiences over 4G LTE that drew visitors to both booths consistently over three days. This is super-powered cellular digital signage. 

The GameTime Media Table showcases multiple interactive features including the ability to upload and display pictures instantly from your smart phone, play music, watch movie previews and the coup de grace: playing video games (single or multi player) where smart phones act the controllers. So if you are thinking to yourself, ‘MediaCast can deliver media like movie/music files, streaming videos, live intelligently routed video calls, interactive gaming and everything in between!’ your thinking would be spot on. Verizon’s network and Brass Monkey’s video games deliver the blows, but it’s the MediaCast muscle that ensures maximum impact (also in attendance at CES was UFC Heavyweight Champion Alistair Overeem, hence the metaphor). Gaming on digital signage... and then some!

It was great to be part of CES and MediaTile is honored to partner with industry leaders like Verizon Wireless and Alcatel Lucent to launch solutions that will steer the industry and delight users for years to come…or at least until CES 2013.



MediaTile

Crazy Eight: Our top blog posts from 2011

Tuesday, January 3, 2012 by Chuck Gose
We put a lot of work into our blog (and I hope those that read it find our posts helpful). I thought I'd go back and find the top eight most-read blog posts from the past year. Why eight? Because it was a crazy year. 

I hope you enjoy. 
  1. If you're in employee communications, watch this video now

  2. The top holiday gift ideas for internal communicators

  3. What impact did Twitter have on the IABC World Conference? 

  4. Digital signage and the Powerpoint problem

  5. Repetition is key to successful internal communication

  6. Another incredible milestone for the digital signage community

  7. Digital signage gets its own Twitter parody

  8. When redundant communication is effective communication
And for those who question the value of blogging, we had two posts that were written back in 2009 that were part of our most read. 





MediaTile

And the DIGI AWARD goes to #MediaCast Video Presence

Friday, December 30, 2011 by Simon Wilson
digi award goes to mediatile 2012

What a great way to kick off the New Year. Digital Signage Magazine awarded MediaTile the coveted 2012 DIGI Award for our innovative MediaCast Video Presence system.  

MediaCast Video Presence, which powers the revolutionary HumanKiosk solution, has received a first place award for Best New Product in the New Content Management Software/Web Based (SaaS) category.  

From the Digital Signage Magazine website: “The DIGI Awards recognize the resellers, integrators and service providers who have gone the extra mile to ensure success for their clients, thereby furthering the digital signage industry as a whole.  Additionally, we recognized the best New Products for the digital signage and DOOH market.” 
I would like to extend a hearty “Thank You” to David Keene, as the Chair of the Judges Committee for the DIGI Awards, for this prestigious industry accolade, and to my entire team at MediaTile for their dedication and persistence in continuing to deliver highly innovative solutions that deliver real customer advantages.   

Top holiday gift ideas for internal communication professionals #icgifts

Tuesday, December 13, 2011 by Chuck Gose
Presents for Internal Communication professionals'Tis the season of giving. But do you have that hard-to-buy-for employee communicator in your life and are struggling with what to get them for Christmas?

To help you with ideas, I reached out to several of my employee communication friends on Twitter to see what they thought every communicator needs on his or her Christmas list. Some were serious. But most were not. 

Dana Leeson A suit of armor to protect you when delivering honest feedback to the CEO about their approach to an employee briefing to deflecting missile launched laptops when you remove the coveted cafeteria menu from the intranet. 


Colleen Hawk
 An extra large bottle of aspirin, an additional two hours in the day, and clients who don't try to do your job.


Paul Barton Starbucks gift card (caffeine is our lifeblood), kitchen sink (we do everything), hat rack (we wear many hats), & a CPR course (we bring dead copy to life). 


Steve Crescenzo The Kodak Zi6 HD Pocket Video Camera with a microphone and cord for better audio. 


Rachel Miller Mine would be scissors to cut through red tape & silos to enable conversations to happen. That or a fabulous pair of Jimmy Choos!


Sean Williams Three things: subscriptions to Melcrum's IC Hub & Strategic Communications Management magazine, plus a course in knowledge management.


Christy Loerzel Advil. No really - a case for iPad/old school notebook. Nice pens and notebooks rate with me!


Dave Meyer
 Evernote Premium for papers (and a Fujitsu Scansnap to import their papers)


Jenni Wheller Honesty... So we can understand more and support our colleagues better


Christopher Swan I'd go with the external communications experience. Consumer marketing and social features can translate to the internal world. Stretch your ideas!


Jeremy Schultz I recently bought the Tascam DR-05 digital recorder…light years better than my old one.


If you have your own gift idea, please share it in the comments and I'll add them to the list. Or better yet, post them on Twitter with the hashtag #icgifts. 

_____________________
Image via Kevin Dooley

Shopping for digital signage software?

Tuesday, November 22, 2011 by Chuck Gose
Black Friday. Cyber Monday. With the holiday season upon us, people are in the shopping mood for sure. And if your business is looking to invest in digital signage, the fine folks at Digital Signage Today published a nice overview of key features to look out for.

The software selection is endless so it's important that you find software that's intuitive for the users and that you work with a company that supports you long beyond initial implementation. 

In a sidebar, the article notes four key areas any software must meet:
  • Ease of installation & management
  • System flexibility
  • Reliability
  • Remote control
Fortunately for our customers, MediaCast (our signage software) meets all of these criteria. We guarantee 99.9% uptime. And since it's SaaS, you'll always be using the latest and greatest version. With MediaCast, you have unlimited users with unique roles and permissions. And installation? There isn't any (SaaS). 

We have many things to be thankful for this year, and we hope each one of you has a happy Thanksgiving. 






MediaTile

Connecting the dots at Connect '11 #mslconnect11

Friday, November 18, 2011 by Chuck Gose
I meant to get to this post much sooner but work got in the way. Connect '11 was promoted as the first corporate communication conference of its kind. And it turned out to be very, very true. It was billed as a unique event dedicated to helping communicators connect to the digitally disconnected worker. 

Now the term "disconnected" can be viewed in many ways and many of the speakers focused on that. And though not every speaker kept with the "digitally disconnected" theme, all of the lessons learned were extremely valuable. 

And kudos to the MSL Atlanta staff and PRSA for pulling together what I shared as the most organized and comfortable conference I've ever attended. We've all been at events where little annoyances can ruin the overall experience. But this was not the case with Connect '11. 

Attendees stayed in the same room all day (one track) but there was no fighting for the golden seat by the power outlet. The room was set up lecture style, stadium seating, with several power outlets at every seat. And I have to mention the ice cream sandwiches throughout the day. You can never go wrong there. 

But the ultimate strength of the conference was the variety of speakers. Large companies, small companies. Some names you've heard of, some you haven't. But all of them were well-prepared and well-spoken. 

I also did something different at this event than previous employee communication conferences I've been at. Rather than just take notes, I blogged my thoughts. Below you can read the key takeaways from each of the sessions. 

Just look at those company names. That's the caliber of speaker at this event. And the attendee representation was equally impressive. There were people from manufacturing, aerospace, healthcare, retail and the list goes on. 

I hope that MSL and PRSA not only make this an annual event, but that one could also be done on the West Coast and get equal attention. 



MediaTile

What do un-engaged employees do with their time? #infographic

Monday, November 14, 2011 by Chuck Gose
When many corporate communication or marketing managers get push-back on installing a digital signage networks from execs, one of the common reasons they hear is, "I don't want our employees watching TV all day.

Thanks to this infographic from NBRI, we know what unengaged employees are doing. Nearly 30% of employees fall asleep at work (according to the National Sleep Foundation)? Yikes. The rest? They plays games, socialize, use social media (whoops) or smoke. 

The graphic also shares that trust in executives can have twice the impact on employee engagement than trust in immediate supervisors. So if executives don't trust employees and employees don't trust executives, what's a communicator to do?

It's simple. Communicate. Check out the infographic and let me know what resonates with you. 

Employee engagement infographic



MediaTile

MediaCast meets MediaLab ……… IPG-style

Sunday, November 13, 2011 by Simon Wilson
Our friends at IPG's MediaLab certainly know how to throw a party – from innovative eats (pizza hanging from meat hooks), a funked up DJ and highly attentive service hosts, this launch event in NYC yesterday evening was definitely Madison Avenue-style (actually 100 West 33rd to be precise).  With roaming camera crews, floating celebs, and of course the hip swinging robot with cute LED blue eyes – guests were put at ease to casually learn and get hands-on experience of some of the cutting edge (some of them bleeding) applications of technology to take consumer/brand retail experiences to a whole new level.
Crowds at IPG

The DailyDOOH picked up on this event and rightly described the new Lab as an "immersive exploration center."  It commented that "At any given time, The Lab will feature 50 of these technologies, platforms and applications from the industry’s most pioneering companies".

MediaTile is one of those pioneering companies and has worked with the Lab team for over a year now – first in the Wilshire Blvd, LA MediaLab and now in NYC - by showcasing MediaCast Video Presence on the HumanKiosk.  So from first-hand experience I can say that the Lab is a very creative space and the IPG team (many thanks to Scott, Sonya and the rest of the team) is great to work with; providing constructive feedback, local technical support in the Lab, a can-do attitude and sharing high levels of enthusiasm about the solutions to both their clients and technology partners like ourselves.
Dancing Robot

I was at the cocktail party in NYC last night to show guests how to 'get personal' with the HumanKiosk – a fusion of interactive digital signage and video-enabled customer service.  Remote expert agents were on hand in California to take the video calls from the MediaLab guests (thus proving out one of the benefits of remote video agents…..shift work by time zones!).  If you weren't on the guest list last night you can still check out the HumanKiosk at www.humankiosk.com

Along side of the HumanKiosk was an array of many promising Retail and Marketing technologies; from multi-touch product experience tables that allow you to quickly select a large number of product range items and evaluate color, type, or performance merits – through to visual dressing rooms that allow you to see yourself 'virtually' with different clothes, accessories and color/styles without even touching a screen.  In the Consumer Intelligence/Business Intelligence (CI/BI) area there was a great Executive Dashboard that in real time drew visitor statistics from all the social media channels and attempted to correlate them to events and activities, whether local or national, to help create actionable management information. And then there was anonymous video analytics…..those cameras were everywhere!  I saw three different demonstration stations showing different applications of this powerful tool, including one that purported to gauge your emotional response to displayed content.  I pulled a face and made a gesture and sure enough the graph on the demo screen spiked!  I wonder what those CI gurus are making of that this morning……?

The IPG MediaLab launch event reminded me of the theme of CETW event that had wrapped up at the Javits Center just a couple of hours earlier that day:  ENGAGE!  Whether it's self-serve kiosks/tables, interactive digital signage or mobile/social apps – or all three working in tandem – our job in the industry is to engage the viewer/consumer, give them a personalized, relevant and rewarding experience, and do it simply and quickly.  A big thank you to the IPG MediaLab team for making the next steps towards that goal more possible.

Back-to-back Championships for Jason Meyers and Elite Racing - It's all about commitment and teamwork!

Friday, November 11, 2011 by Mike Foster
elite racing champions

I’m extremely proud to post that Jason Meyers and the Elite Racing team have taken the championship title in this year’s national “World of Outlaws” sprint car racing circuit.  This is a great achievement in and of itself – but what makes it “outstanding” is that the team has won back-to-back championship titles! A hearty, and highly deserved “congratulations” goes out to the entire team and car #14 driver Jason Meyers from the MediaTile team. MediaTile is a proud sponsor of California native Jason Meyers and the Elite Racing Team. 

So what’s behind the win? Obviously, a huge amount of talent, passion, energy, focus, effort, commitment and most importantly TEAMWORK! It is this same passion, dedication and teamwork that drives MeCar#14 Jason MeyersdiaTile to develop and deliver innovative, and award winning interactive digital signage solutions like our HumanKiosk

Without a strong and committed team, and our extended team of eco-system partners that include leading carriers, integrators, hardware suppliers, and service companies, we would not be able to provide our customers with award-winning products and services. We congratulate Jason Meyers and the Elite Racing team for their back-to-back championships, and for once again reminding us all what it really takes to win – absolute commitment and teamwork!

Mike Foster, CMO, Co-Founder of MediaTile, 
and the entire MediaTile Team

#mslconnect11 live blog: Volkswagen's Scherelis & Paris

Tuesday, November 8, 2011 by Chuck Gose
Rather than bother everybody's Twitter stream with updates, I thought it would be better to provide presentation thoughts here (and serves as good note-taking for me). 

Guenther Scherelis and Tommi Paris, Volkswagen Group of America: “Building a New Plant with New People in a New Place: The Role of Internal Communications at Volkswagen Chattanooga”
  • Many don't know that the Volkswagen brand family includes Audio, Bentley, Lamborghini and Bugatti. In 2010, Volkswagen was third internationally in vehicle sales. 
  • Volkswagen closed a US plant in 1988 due to poor internal communications. Opened a new factory in Chattanooga, TN, in 2011. 
  • 2,000 jobs were available when the factory opened but Volkswagen received more than 85,000 applications. 
  • Internal communications' purpose is to strive toward serving as the company voice, support a positive employee relations strategy and improve company efficiency and performance. 
  • The strategy is to supplement supervisor communication, highlight team contributions, enhance team member experience and utilize communication tools that DO NOT accentuate the divide between hourly & salaried. 
  • VIN (Volkswagen Information Network) is a digital signage network the company uses to deliver dynamic communication. Also includes printed communication boards. The key here is to blend dynamic and static. Their network is updated on a weekly basis. 
  • Interesting that Volkswagen doesn't have digital signage to support global communication.
  • Great to see that the company still relies on printed communication for many of their communication updates.  
  • Volkswagen still mails newsletters (quarterly) to employees' homes. Many companies have cut this practice to eliminate cost. 
  • The culture at Volkswagen is "Passion for detail." Their group theme is "Think Blue. Factory." (i.e. beyond just environmental)
  • There are unique challenges for companies opening up a brand new factory versus those that are working in a dated facility. 
  • Glad to see they are citing a difference between language (German vs American) and culture. 
  • The key to success is finding the middle point between what management wants to say and what employees want to hear. 
  • Surprised that Volkswagen hasn't yet surveyed their employees to know what their preferred communication methods are and really aren't doing any measurement either.  

Volkswagen worker in Chattanooga


'Getting Personal' at #CETW in DFI Tech Booth #334

Monday, November 7, 2011 by Simon Wilson
CETWThis week I’ll be attending CETW (Consumer Engagement Technology World) in New York City November 9-11.  CETW is one of the more interesting shows, as it highlights elements from three distinct, yet converging worlds:  the world of interactive digital signage, kiosk-based self-service systems and the mobile communications.  The common thread:  “customer engagement,” which is right in line with our thinking and our new campaign “get personal.”  The HumanKiosk solution is the fusion of live, video call routing to on-demand experts, and interactive signage so we’ll be right a home with all comers to the event.

You can find me supporting DFI Tech, one of our HumanKiosk hardware partners, in booth #334  - so stop by and see the latest generation of the HumanKiosk solution and our MediCast Video Presence solution that powers this end-to-end system. If you can’t make it to the show, please have a look at our short video on YouTube,  or visit our site to learn more about this revolution in customer service and support in point-of-sale and point-of-service environments.

The day before the show, I’ll be attending the DSA (Digital ScreenMedia Association) advisory committee meeting. As the industry’s largest digital signage trade association, it will be great to see everyone and learn about the new activities underway to further promote our industry and support its participants through advocacy and education.  If you’re a customer of digital signage it’s free to join, so if you haven’t yet done so, please visit their site  http://www.digitalscreenmedia.org/join-users-deployers – you’ll have access to a wealth of industry information as well as experts at no charge.

What is the benefit of 4G digital signage?

Monday, November 7, 2011 by Rob Brinkmeyer
To borrow a term from one of our premier partners, commercially 4G means "lightning fast speed" but that is obviously geared more toward cell phone services. 4G in the world of digital signage means something exponentially different. To the digital signage customer, 4G means no longer sacrificing content or interactive features in an effort to reduce cost and complexities of screen installation. 

What 4G allows MediaTile's digital signage solution set to deliver is more dynamic content thanks to the increased bandwidth 4G provides. Specifically, MediaCast can now deliver live, 2-way video communication on screen or "Video Presence". When Video Presence is utilized, our 4G digital signage solution set becomes "The HumanKiosk" (at this point I like to image a mild mannered digital signage screen entering an old-time phone and changing into the HK. You know, like Superman).  The HumanKiosk provides all the benefits of traditional digital signage to attract, engage, and immerse users in relevant digital information but now adds experts, live on-demand.

Beyond delivering Video Presence, the benefit of 4G for digital signage is the ability to start answering the questions "what if?" and "why not?" Because 4G can deliver data only traditionally provided by a CAT5 line, many customers (with guidance from vendor experts like MediaTile's MediaServices Team) are discovering integration points to help increase both hard dollar and soft dollar return on their digital signage investment. 

4G is changing the digital signage marketplace and I look forward to seeing how 5G only raises the stakes. 

MediaTile’s HumanKiosk featured at inaugural US government show

Thursday, November 3, 2011 by Simon Wilson
Simon at GovComm ShowI just spent the past several days in Washington DC, attending the inaugural GovComm 2011 show.  This new show is focused on serving WDC area technology managers, end users and procurement officers in the government sector and other local markets.  With our hardware partner DFI Tech, we’ve been showcasing our HumanKiosk solution and have received a lot of attention and interest. 

As with today’s commercial businesses, government agencies and institutions such as libraries and museums are also looking for new, innovative and cost-effective ways of getting their messages directly to their constituents, in a manner that is more relevant and personally engaging.    Given that our HumanKiosk solution, powered by MediaCast Video Presence, fuses interactive digital signage with live and intelligent 2-way video calling, we’ve again hit a sweet spot with our audience here at this government show.

Most of the government buyers I’ve spoken with over the past two days were especially interested in using the HumanKiosk solution to reach remote, highly targeted audiences in a compelling and personal manner.  Of significant interest was our ability to provide intelligent video call routing.  This enables the user in front of the display to make specific on-screen selections, then have a face-to-face conversation with a remote expert agent who has detailed subject matter expertise conversation, even in the native language of the viewer. 

As we’ve seen at other government shows, such as the G-Tech conference, providing a more interactive and engaging method of servicing customers is top of mind with today’s government buyers.  And, by delivering live experts virtually through video presence, labor costs and associated on-site expenses can be dramatically reduced.   If you haven’t seen our video yet, take a moment to see how you can get personal with your customers.

Simon Wilson
CEO, MediaTile

Great tips on incorporating CSR into employee communication

Thursday, November 3, 2011 by Chuck Gose
Corporate social responsibility is one of those that often falls on the plates of corporate communication pros. And while it used to be a bit of an afterthought, this article from PRWeek, corporate social responsibility is becoming more of a differentiator for companies. 

In the competitive environment that we're in, it's imperative that companies communicate their philanthropic efforts to ALL stakeholders, including employees. Here are four tips the author provides on how to create better overall engagement with CSR:
  1. Develop clear and concise messages that demonstrate the benefit to the philanthropic cause, the value it brings to the company's corporate reputation, and the impact on the employee as an individual
  2. Deliver the message consistently year-round and not just once a year during a charitably campaign (it has to become part of the company's DNA)
  3. Create a means to measure the campaign's impact and communicate results to all stakeholders
  4. Encourage feedback from employees to ensure a sense of ownership and a deeper connection to the overall CSR strategy.
We've seen many of our clients successfully use digital signage to communicate their CSR strategies and successes and has become a bigger part of overall workplace communication. 


CMO Council recognizes HumanKiosk as emerging solution to help brands localize marketing programs

Wednesday, November 2, 2011 by Mike Foster
This just in…  Our HumanKiosk has been recognized by the CMO Council as an emerging technology solution that can help brands and businesses localize their marketing programs to optimize sales effectiveness. Check out the full announcement.

CMO CouncilToday’s news follows the CMO Council’s release of its “Localize to Optimize Sales Channel Effectiveness” research report, announced on Monday. It reveals that 86% percent of national marketers surveyed intend to look for better ways to modify, adapt and localize their marketing content, messaging and prospect engagement practices. Highlighted in this research were the “preferred” marketing mediums to achieve “localization,” which include interactive digital signage along with electronic messaging, and social networks over broadcast television, local magazines and other traditional B2C communications.

This is an important milestone for our industry, for MediaTile and our HumanKiosk and MediaCast Video Presence solution, as it highlights the core “needs” and business value which is driving the high demand and interest in the HumanKiosk digital signage solution. Simply stated, businesses (and brands) are being driven by both profitability and competitive positioning needs to deliver marketing programs that increase customer relevance and direct engagement.

For example, 67% of companies participating in the survey indicated that localized marketing strategies and programs would help them achieve greater customer relevance, response and return; while 40% reported they desired better customer conversations and connectivity.
Localize to Optimize Sales Channel Effectiveness Research
Donovan Neale-May, executive director of the CMO Council, had this to say: "The HumanKiosk solution is a perfect fit for today's innovative brands and businesses seeking to localize their marketing efforts by connecting directly with consumers where and when they are making a considered purchase decision. The CMO Council's research, compiled from more than 300 member interactions across leading industry sectors, indicates that brands are moving to more targeted, personalized, interactive and measureable forms of local engagement - and the HumanKiosk does just that."

Here is the link to the CMO Council’s press release, and to their research report (fee based).   Click here for more information on the HumanKiosk Solution andMediaCast Video Presence.

Mike Foster
CMO and Co-Founder, MediaTile

Digital signage gaining visibility in national ad campaigns

Wednesday, November 2, 2011 by Chuck Gose
We've all seen numerous reports promoting digital signage's "booming growth" in years to come. And not to say it won't happen, but we've all been hearing these reports for a while now. 

But there's one subtle area that I've seen recent growth in: TV commercials. And maybe this is a great indicator of overall acceptance and awareness. 

Back in September, Verizon Wireless featured our cellular digital signage in its final installment of the "Susie's Lemonade" series. 



This was great exposure for our product and our relationship with Verizon Wireless. But over the weekend, I saw another commercial that featured signage. This one is from BMO Harris Bank (not a MediaTile client). It definitely shows how consumers are more likely interact with the technology, as seen in the commercial, a retail environment. 




So here's a father, presumably with his sons dining in a restaurant. He glances up and notices the message from the bank. Plain and simple but effective. The bank delivers its digital message in a non-intrusive but helpful way. 



How to reach digitally disconnected workers

Tuesday, November 1, 2011 by Chuck Gose
PRSA Connect '11

That's the mission of a one-day conference being put on by PRSA and MSL Atlanta next week down in Atlanta, GA. I'm attending, not just to hear ideas about digital signage, but to learn from other corporate communicators about how they are getting creative communicating with "disconnected" workers. 

The Connect '11 conference is the first of its kind (or at least that I've heard of). And I've worked for two different global manufacturers. Reaching disconnected workers has always been a challenge and will continue to be a challenge. 

If you are interested in attending and are on a tight corporate communication budget, the event is very affordable if you are a PRSA member (and even cheaper if you are a member of the Employee Communications Section). And something else to keep in mind. Even the most digitally connected companies can learn new strategies. Just because you email it, it doesn't mean they open it. Just because you post it, it doesn't mean they read it. 

Here's the information about the conference:

You will hear best practices from some of our industry’s best practitioners who will show you real-life examples of how they:
  • Navigate through organizational change (e.g., mergers and acquisitions) using communications.
  • Socialize and create understanding of company vision, mission and values across all levels of your organization.
  • Create a positive employee culture despite geographical challenges.
  • Foster open, two-way dialogue that relies more on conversations and less on channels.
You will learn:
  • Key strategies for reaching employees who don't sit at desks or aren’t always wired.
  • How to empower your digitally disconnected workforce with smart rewards and recognition program.
  • How to evolve from one-way, “push” communications to facilitating meaningful conversations and dialogue at the frontline level.
  • What specific programs, campaigns and tactics have worked for companies just like yours.
Sign up today.