This week the West region of Verizon Wireless held their 4G LTE kickoff event in Denver and while guest speaker Mark Schlereth was a big attraction (both literally and figuratively), the speed of Verizon's 4G LTE network was front and center. It's this same speed, coupled with increased bandwidth, which allowed MediaTile to develop and deliver our Human Kiosk featuring video presence.
Speed is the key ingredient insuring there is limited lag in the peer-to-peer video exchange taking place on the MediaTile unit. Speed also gets that video call answered by the right advocate operator, speaking the right language, anywhere is the world.
MediaTile's HumanKiosk isn't like a "Skype-type" of application where two parties agree to a virtual meeting; there is an actual video call placed and when one operator is not available, that call moves to the next qualified operator until one is reached. Obviously this has to be done quickly because no one will wait too long and because 4G LTE is so fast, video operators can be found, connected, and speaking to callers in no time. All with digital signage.
The Denver event showcased a few different vertical examples - hospitality and utilities – but those who attended quickly understood how a solution like the HumanKiosk could be used for crisis communication, dynamic advertising, retail customer service, and more.
The future is 'fast' approaching...don't forget to tip your waitress.
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